Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Answer Warranty

  • Each ticket that you post to our customer support team will be handled in approximately 60 mins. All normal issues are going to be addressed straight away. Nevertheless, if the service question you have sent requires help from a trained administrator, we’ll forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Client Assistance Service

  • We offer you 24 hours a day customer support via a ultra–fast ticket program integrated into your Control Panel. You could contact us all the time about any of the programs that come installed in advance on the virtual server, including the chosen Operating System, the server admin panel and our custom made Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Online Control Panel that is provided completely free in your virtual server, you’ll discover an informative Help section, that features everything you need to be informed on when organizing your internet sites and applications. We have included a wide array of how to reports and video courses that show the essential web site managing duties in an easy to comprehend manner.