You will find lots of cloud website hosting suppliers on the market, yet the majority of them are resellers who have limited resources, especially when it comes to support. One of the ways to distinguish them is the option to contact the company over the phone. The level of support that you'll have through this particular method of communication may vary based on the service provider - some provide dedicated telephone support, many others offer common and customer support only since some matters are more time-consuming and it is a lot less difficult to be resolved with a support ticket, particularly if the situation has to be escalated. Still, it is good to find that you can contact your hosting supplier because there're numerous small-scale issues which can be resolved effortlessly and in a very timely manner with a call, not mentioning that you will be able to get more information for the services before you become a customer.

Phone Support in Cloud Website Hosting

If you decide to get one of our Linux cloud website hosting services, you can get in touch with our support crew over the telephone for 14 hours every day. We can assist you in choosing the most suitable package for your web sites as we realize that it's better to discuss such matters with a live person. In case you already have an account, we are able to assist you with any sales/billing questions and general issues, even with some tech situations which do not involve too much time or escalation to an administrator as it will be more convenient to open a support ticket for time-consuming problems so as to have the communication in one place. We now have telephone numbers in the United States of America, the United Kingdom and Australia, so you are able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hours a day as part of the support services for each semi-dedicated server plan that we provide. As some issues are more complex and time-consuming, you may have to open a support ticket in case you experience such a problem, but for all your billing, general or small-scale technical issues you can always call us and we will help you right away so as to save you the time you will have to spend on opening a support ticket. Even if you do not have an account yet, you are able to find out whether you can host your websites on our advanced cloud platform or you will be able to receive any other general info about our semi-dedicated services. We have local phone numbers in the USA, the United Kingdom and Australia as well as a worldwide number, so you're able to call the one that is closer to your location.