If your web hosting service provider provides live chat support, you will be able to speak to a representative live and find out useful information or get a problem resolved timely. The advantage of using chat as an alternative to calling to consult with a live person is that you'll need just a computer with access to the web, which means that you won't pay any rates when you are in another state or country. In addition, it is simpler to copy and paste data such as domains, usernames or error messages in other words details which are sometimes difficult to share with the other party on the telephone. The real-time chat is also a much quicker solution to contact your web hosting supplier's support team compared to using a ticketing system. Last, but not least, if some problem requires more time to be dealt with, you'll be able to do something different while you wait for guidance on the live chat, so you will not waste time - something that's not possible when you're on the telephone.

Live Chat Support in Cloud Website Hosting

Together with the telephone and ticket support, we offer live chat support too. You'll be able to get in touch with us every day, which includes weekends and holidays, and we will give you more information about the Linux cloud website hosting services that we supply in case you are not a customer yet, or about basic and billing questions when you already have an account. Although for strictly technical issues you will have to open a ticket to the tech support team, because such issues need additional time to be resolved, you can still contact us on our live chat for some tech info. For example, we will assist you to set up an email address in your email client or troubleshoot multiple issues, saving you time and effort. Even if our telephone lines are already off for the day, you will be able to talk to a live person.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is online every day, even on weekends and holidays. It's the best way to learn more information about our Linux semi-dedicated hosting in case you do not have an account yet or to get some problem resolved if you're a client and our customer support agents will assist you live no matter what time of the day you join our chat. If you are hesitating which package is better for your sites, in case you need advice whether you should order a particular upgrade and how to order it or in case you've got difficulties setting up an e-mail account on your PC, you'll be able to contact us and we'll provide you with the necessary information promptly. Our live chat is online even after our phone lines go off for the day, which means that when you have an account here, you can rest assured that you'll always enjoy instant help with any question or problem that shows up.